Calendar & appointments
The calendar, booking, breaks, cancellations and sync
- The calendar: day, week and a column per staff memberReading and getting around the calendar: day, week and list views on a computer, the week strip and a column per staff member on the phone, staff filters, and what the marks mean.
- Booking an appointment for a client from the calendarA client called or messaged? Book them straight from the calendar — an existing or new client, a service, a staff member and a time — and they get a confirmation on WhatsApp.
- Moving, cancelling, and marking “Arrived” or “No-show”What to do with an appointment: approve a pending one, move it to another day, time or staff member, cancel it, and mark whether the client came — they’re updated on WhatsApp.
- Breaks, blocked time and time offA weekly recurring break or a one-time one, blocked time for a few hours or a whole day, for one staff member or the whole business — and clients can’t book in it.
- Recurring appointmentsA series of appointments at the same time — every week or every few weeks. The business books a series on the website, and clients can book one themselves. Each one is marked ⟳.
- Booking rules: approval, time slots and how far aheadDecide how clients book online: automatic or manual approval, choosing a staff member, minimum notice, how far ahead they can book and the slot interval.
- Cancellation policy and clients cancelling themselvesHow late clients can cancel or move an appointment themselves, the cancellation policy they see, and what happens when one cancels: an alert, a deposit refund, a waitlist offer.
- Calendar sync: Google and your phone’s calendarYour appointments in Google Calendar or your phone’s calendar, and private events there blocking booking hours — no details shown to clients. Each staff member connects their own.
- The waitlist and SOS for freed-up timesProClients join a waitlist when a day is full. When an appointment is cancelled they get a WhatsApp offer, and with one SOS tap you tell them about a gap today or tomorrow.
- Shabbat-observant businessTurn on “Shabbat-observant business”: booking closes from the start of Shabbat and holidays until they end, by your city’s times, and Friday bookings end before candle lighting.
- Live updates: the Dynamic Island and a live notificationProThe appointment happening now and the next one — in the iPhone’s Dynamic Island and Lock Screen, or a pinned notification on Android — and “Arrived” buttons as each one starts.