Price list and services: duration, price and order
Add services with a duration, prep time and price, group them, set their order on the page, and decide what is bookable online and what only by arrangement.
The price list is what clients see on your business page and what they can book online. Each service has a name, a duration, prep time after it (for cleaning and getting ready — clients don’t see it, but it’s kept free in the calendar after every appointment), a price type and a price. The website calls them “services” and the app sometimes “treatments” — it’s the same price list.
Open the price list
Services & teamPrice list & servicesClick “New service” and fill in a name, a category and a short description (optional).
Choose the “Duration”, “Prep time after” and “Price type”, and enter the price.
With more than one staff member, pick “Who performs this service” — with nobody picked, the whole team does.
Click “Save”.
Price types
A fixed price shows as it is; “From” shows a starting price — for example when it depends on hair length; “Free” and “On request” show no amount. This is the price clients see on the page and while they book.
Groups and order
“New category” creates a group, such as “Facials”. The arrows next to each service move it up or down within its group — and that’s the order on the page. “Rename” next to a group renames or deletes it; its services stay, without a category.
You can hide a service from the page, or keep it in the price list without online booking — then clients see it, and it’s booked only by arrangement with you.
A service with appointments in its history isn’t deleted but hidden — so your clients’ history is kept.
Only the owner and managers edit the price list. At a branch, the price list comes from the main business and follows it — edit it there, or detach it to edit it at the branch.
The guided tour is in the app
In the “Price list & services” chapter, the tour shows this on the screen itself, step by step.
How do I make a service available with one staff member only?
When editing the service, pick the staff members who perform it (nobody picked means the whole team). Or the other way round: edit the staff member in “Team & hours” and tick their services.
Why don’t clients see a service when booking?
Check that it’s shown on the page and open to online booking, that a staff member who takes online bookings performs it, and that there are free times within your hours and booking rules.
Can I attach a form to a service?
Yes, when the business has active forms (Pro): when editing the service, choose the forms clients fill in before the treatment.
Updated: 10 October 2026
Related guides
- Adding staff members and inviting them to the appAdd a staff member with their own calendar, colour and services, then give them access to the business account: a mobile number and a permission, sent on WhatsApp.
- Opening hours, closed days and hours for each staff memberSet the business’s opening hours, personal hours for a staff member and a lunch break, and close a day for a holiday or time off.
- Booking rules: approval, time slots and how far aheadDecide how clients book online: automatic or manual approval, choosing a staff member, minimum notice, how far ahead they can book and the slot interval.
- Forms and health declarations with a digital signatureProHealth declarations, consent forms and questionnaires — sent on WhatsApp with the appointment or signed in person on a phone or tablet; the signed copy stays on file. On Pro.
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