Subscription & account

Plans, bundles, signing in, deleting your account and contacting us

The plans: Basic and Pro, and how they differBasic is for solo professionals: calendar, business page, online booking and reminders. Pro is for a team: cancellation protection, forms, punch cards, an AI assistant and more.
Choosing a plan, paying and subscription receiptsChoose Basic or Pro, monthly or yearly, and pay once for the whole business. Here’s also when billing starts and where to find your receipts.
Cancelling or changing your subscriptionUpgrade, switch plans or cancel where the subscription was bought. After cancelling, everything works until the end of the paid period, and your data is kept.
Add-on packs: marketing, communication and teamA monthly add-on to your plan, without changing plans: Marketing & Social, Communication & AI, and Team & Attendance. Stack packs of one kind to raise its quotas.
Refer a friend and Bookly StarsShare a personal link or code with business owners. Whoever opens a business through it gets a longer trial, and you get Bookly Stars for every business that joins and stays.
Signing in: WhatsApp, a code, Google and AppleSign in with your mobile number — with one WhatsApp message or a one-time code — or with Google, and on iPhone and the website with Apple too. No passwords.
Deleting your accountDeleting your account is final: your details and history go — and if you own a business, it and all its data too. A store subscription must be cancelled separately.
How to contact supportDidn’t find the answer in the guides? Talk to us in the chat — the smart assistant answers right away, and an agent from the team when you ask — or write to [email protected].