Branches: opening, switching and removing

Each branch has its own page, calendar, clients, address, phone, hours and team, and runs on the main business’s Pro plan at no extra cost. One Pro plan covers several locations — the main business plus branches — and the “Branches” screen shows how many are in use.

Opening a branch

1. 1

   Start a new branch

   Open another branch
2. 2

   “The business”: choose which business the branch belongs to.

3. 3

   “Branch”: the branch name (the city or neighbourhood, say), city, address and the branch’s phone / WhatsApp.

4. 4

   “Hours & team”: hours like the main business’s or default hours, and who works at the branch.

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   “Link”: choose the link for the branch’s page and click “Open the branch”.

What the branch takes from the main business

For each part — design and photos, services and prices, opening hours, description and settings, location and phone — you see whether it’s “Synced” with the main business (every change there reaches the branch too) or “Separate” (edited at the branch itself). Detach a part to edit it at the branch, and link it again to go back to syncing.

1. 1

   Open the branches

   ManageMy accountBranches
2. 2

   Under “What the branch takes from the main business”, switch each part on or off.

Switching between branches

At the top of the side menu, pick the branch from the list, and the whole dashboard switches to it. On the branches page, each branch also has “Manage branch”.

Removing a branch

A branch that closed or was opened by mistake can be removed, freeing its place on the plan. Removal is final: the branch’s page, calendar and appointments, client cards, team and settings are deleted. Upcoming appointments are cancelled, and clients get a message with a link to book at the main business.

1. 1

   Switch to the branch and open its “Business details”

   My accountBusiness details
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   At the bottom of the page, click “Remove branch”, tick “I understand” and confirm.