My account and deleting it
In your profile you update your name and email, connect Google or Apple, choose which messages to get and the language — and from there you sign out or delete the account.
Your Bookly account is your mobile number. The same account works on the website and in the app, and it keeps your appointments, favorites and waitlists.
In your account area, open “Profile”.
In “Personal details”, change your name or email and click “Save”.
Under “Notifications”, choose “Confirmations and reminders on WhatsApp” and “Offers and updates”, and under “Connected accounts” connect Google or Apple.
Language
On the website, pick the language at the top or bottom of the site.
Deleting the account
On the “Profile” page of your account area, click “Delete account” and confirm with “Delete permanently”.
Deletion is final: your details, favorites and history are deleted. Upcoming appointments that can still be cancelled are cancelled and the businesses notified; one already within the business’s cancellation window stays — best to talk to them.
The guided tour is in the app
In the “Profile and settings” chapter, the tour shows this on the screen itself, step by step.
I just want to stop the messages — do I need to delete my account?
No. Turning them off in your profile is enough. WhatsApp reminders and how to stop them
I also have a business on Bookly
Deleting the account also deletes the business you own. Read Deleting your account first.
Updated: 10 October 2026
Related guides
- Signing in: WhatsApp, a code, Google and AppleSign in with your mobile number — with one WhatsApp message or a one-time code — or with Google, and on iPhone and the website with Apple too. No passwords.
- WhatsApp reminders and how to stop themAfter you book, a WhatsApp message arrives, and before the visit a reminder with buttons to confirm you’re coming, reschedule or cancel. Turn them off in your profile.
- Deleting your accountDeleting your account is final: your details and history go — and if you own a business, it and all its data too. A store subscription must be cancelled separately.
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