For clients
Booking, cancelling and moving, the waitlist and my account
- How to book an appointmentFind a business in search or through the link it sent, pick a service, a staff member and a free time, and book. The booking message and the reminder come on WhatsApp.
- Cancelling or rescheduling an appointmentCancel or reschedule in “My appointments”, from the WhatsApp message or the reminder’s buttons — until the business’s cancellation deadline. After that, contact the business.
- The waitlistNo free time on the day you wanted? Join the waitlist, and if a slot opens up you get a WhatsApp message with a link to book it fast.
- WhatsApp reminders and how to stop themAfter you book, a WhatsApp message arrives, and before the visit a reminder with buttons to confirm you’re coming, reschedule or cancel. Turn them off in your profile.
- My account and deleting itIn your profile you update your name and email, connect Google or Apple, choose which messages to get and the language — and from there you sign out or delete the account.